Server Management

A Watchful Eye for Your Most Critical Assets







SERVER MANAGEMENT

Enterprise class server management from WeiserTek!

The nucleus of your business network is without a doubt your servers. They house critical applications, databases, and email functionality. Your servers are mission critical for the overall success of your business and health of your network. WeiserTek understands how vital your server environment is to the life of your business; that's why we deploy the most technologically advanced tools to help us monitor the most critical aspects of your server environment and manage the performance of your servers round the clock with real time alerts.

Utilizing WeiserTek: OverWatch technology we become your server administrator, carrying out all the routine maintenance required to keep your employees working and your server secure. We will ensure that new employees are working, old employees are not, and your information is accessible to the correct individuals.

Fact: WeiserTek monitors our clients' servers in 5 major categories, including Device Availability, Critical Events, Performance, Security, and Service Availability. WeiserTek maintains a 99.9% uptime percentage across all of our clients' servers.

Strategic Guidance

THE CONFIDENCE TO MOVE FORWARD


We provide your business with unmatched IT service-the technological expertise and resources that support highly available, secure and flexible IT systems.

Your WeiserTek IT partner is knowledgeable in business as well as technology, providing you with a balanced perspective regarding IT decisions. We provide real world solutions that fit your unique business needs.

Tap our project experts in a consultative capacity when you need an IT solution to achieve your short- and long-term business objectives. We'll map out a plan that advances your initiatives with minimal disruption to your daily operations.

 
Network Operations Center (NOC)

SAFEGUARDING YOUR BUSINESS IT


The WeiserTek Network Operations Center proactively monitors and manages your systems to support high availability. Our 24/7 remote monitoring detects, troubleshoots and resolves problems to help keep your business infrastructure healthy.

The latest software updates are seamlessly installed to best achieve optimal IT performance.

In the event you have a situation that requires on-site assistance, WeiserTek deploys technicians to your location to swiftly and efficiently address the problem.

 
Expert Technicians

THE RIGHT PEOPLE IN THE RIGHT PLACE AT THE RIGHT TIME


With WeiserTek your technology is managed in the hands of highly-skilled technicians with in-depth experience to serve your business needs.

Our teams are well versed in diverse technologies and stay on the forefront of technology trends to provide you with strategic and timely insights.

Expect approachable, friendly service with IT challenges and solutions presented in a simple and pragmatic way.

Technology continues to evolve and advance. So do our WeiserTek technicians, all of whom can serve your current and future IT needs, through both remote and local onsite service.

 
Full Service Help Desk

PEACE-OF-MIND IS A MATTER OF COURSE


When you need technical support, it's there with WeiserTek's capable and experienced IT advisors. You'll speak with a real person who will guide you through troubleshooting options to get you back to business as usual.

There's never a good time to have a technical issue, but the good news is that WeiserTek is here to help, 24/7, 365 days a year.

 
 

Managed Server Plans

WeiserTek offers three Server Management plans that include critical monitoring and maintenance required on a regular basis. All of our plans include 24/7 remote support availability. For servers that require additional management, unlimited on-site support is also available.

Basic – Allows your business to have access to both proactive and reactive remote support on an unlimited basis during normal business hours. Ideal for businesses with some in house IT support resources or seeking a remote only solution.

Professional – Includes unlimited remote server monitoring and management, including after-hours. This plan brings an added level of maintenance to your servers with quarterly on-site maintenance for patch updates, back-up restore testing, and application support. A complete outsourced IT solution.

Premium - Offers all the features of our professional plan plus the added security and benefits of unlimited remote and on-site support.


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