Desktop Management

Intelligent Agent Desktop Optimization, Maintenance and Support







DESKTOP MANAGEMENT

Enterprise class desktop management from WeiserTek!

WeiserTek's 24/7 Desktop Management System provides the comprehensive preventive maintenance services your computer needs without delay or interruption to your business. Regularly scheduled and automated updates ensure maximum productivity, security, uptime, and performance of your desktop environment. WeiserTek's intelligent agent works when you're not, and ensures that you're able to work when necessary. Daily antivirus signature checks, spyware scans and removal, and temp file deletion are all part of intelligent agent desktop optimization.

Intelligent Security Management

WeiserTek proactively updates your PCs with the latest Microsoft patches after they are tested and certified by our team. WeiserTek ensures all critical security updates and patches before deployment without causing interruptions to your systems. Security management services include: Patch testing, detailed management reporting, and rapid web-based distribution, protecting all systems from security breaches, attacks, and viruses.

Asset and Lifecycle Management

WeiserTek manages your entire desktop life cycle and gives you a real time accurate account of your hardware assets through Microsoft InTune. Real time queries and flexible reporting options make software license compliance tracking and upgrade planning simple.

Strategic Guidance

THE CONFIDENCE TO MOVE FORWARD


We provide your business with unmatched IT service-the technological expertise and resources that support highly available, secure and flexible IT systems.

Your WeiserTek IT partner is knowledgeable in business as well as technology, providing you with a balanced perspective regarding IT decisions. We provide real world solutions that fit your unique business needs.

Tap our project experts in a consultative capacity when you need an IT solution to achieve your short- and long-term business objectives. We'll map out a plan that advances your initiatives with minimal disruption to your daily operations.

 
Network Operations Center (NOC)

SAFEGUARDING YOUR BUSINESS IT


The WeiserTek Network Operations Center proactively monitors and manages your systems to support high availability. Our 24/7 remote monitoring detects, troubleshoots and resolves problems to help keep your business infrastructure healthy.

The latest software updates are seamlessly installed to best achieve optimal IT performance.

In the event you have a situation that requires on-site assistance, WeiserTek deploys technicians to your location to swiftly and efficiently address the problem.

 
Expert Technicians

THE RIGHT PEOPLE IN THE RIGHT PLACE AT THE RIGHT TIME


With WeiserTek your technology is managed in the hands of highly-skilled technicians with in-depth experience to serve your business needs.

Our teams are well versed in diverse technologies and stay on the forefront of technology trends to provide you with strategic and timely insights.

Expect approachable, friendly service with IT challenges and solutions presented in a simple and pragmatic way.

Technology continues to evolve and advance. So do our WeiserTek technicians, all of whom can serve your current and future IT needs, through both remote and local onsite service.

 
Full Service Help Desk

PEACE-OF-MIND IS A MATTER OF COURSE


When you need technical support, it's there with WeiserTek's capable and experienced IT advisors. You'll speak with a real person who will guide you through troubleshooting options to get you back to business as usual.

There's never a good time to have a technical issue, but the good news is that WeiserTek is here to help, 24/7, 365 days a year.

 
 

Managed Desktop Plans

PC Management Plans for All Small Business Needs

WeiserTek provides a complete solution for supporting and managing the overall health of each computer in your company. WeiserTek's support plans ensure that your computers are functioning properly, protected, and secure against technology threats and disasters. Computers are in your office to help you run more efficiently and WeiserTek ensures that is possible around the clock.

Basic – Provides unlimited live support during regular hours to Microsoft Windows & Office, email, 3rd party applications and software, and internet connectivity. Our basic plan ensures that all of your desktops receive recommended maintenance and security.

Professional – Offers all the benefits of the basic plan along with an added level of maintenance to your computers with unlimited after hours support.

Premium - The top tier of support, this plan covers all the features of both the Basic and Premium but also includes handheld support along with an anti-virus licenses.


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